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If you have any questions or comments about special
needs please contact Ken
Shook
The Fox Theatre is a fully restored 1929 "Movie Palace,"
and today is a multi purpose facility housing Broadway shows,
ballet, symphonies, concerts, movies and private and corporate
events.
The Fox Theatre is dedicated to providing persons with special
needs a comfortable and enjoyable theatre experience. In fact,
we have established several programs which are described herein
to help patrons with special needs enjoy all the events presented
in The Fox Theatre.
In addition to training all staff members concerning the
needs of special needs patrons and amenities of the Fox relating
thereto, the Fox has designated one full-time staff member
to act as special liaison to the disabled community. This
liaison is available to provide information and answer questions
for disabled patrons and their families on such topics as
the location and price of wheelchair-accessible and special
audience seats and the existence of other programs. The liaison
likewise is available to assist those patrons who experience
difficulty in purchasing tickets reserved for patrons with
special needs, for whatever reason.
The current designated liaison is Ken Shook, Patron Services
Director. He may be reached Monday through Friday during regular
business hours at (404) 881-2118.
Mr. Shook's office is equipped with a TTY phone to assist
hearing impaired patrons.
(404) 881-2082
The Fox also has in place an Ambassador Program that is intended
to provide assistance to our patrons with special needs, their
families and friends at performances.
Ambassadors are located in the Main Lobby during performances.
These ambassadors can assist you with any information required.
If you have any questions about any
of these services, please call the Patron Services Director
at (404) 881-2118.
Tickets available upon request and are subject to availability.
The Fox Theatre has a variety of 32 accessible seats available
for wheelchair patrons and their companions. These seat locations
are listed below. Patrons should identify the need for wheelchair
seating when speaking with TICKETMASTER
or the Box Office.
Orchestra Center Row OO - Seats 101 -114
Row V seats 101 and
114
Pit Left: Row BBB - seats 37, 38, 39, and 40
(Available only when the pit is used in use)
Pit Right: Row BBB - Seats 16, 15, 14 and 13
(Available only when the pit is in use)
Orchestra Left: Row A - seats 11 and 13
(Available only when pit is not in use)
Row A - seat 1 and 3
Rows S, T, Y, and Z - Seats 21, 23, 25, and 27 (Seat 27 is
designated for the wheelchair patron)
Orchestra Right: Row A - seats 12 and 14
(Available only when the pit is not in use)
Row A - seat 2
Rows S, T, Y, and Z - Seats 22, 24, 26, and 28
(Seat 28 is designated for the wheelchair patron)
At certain performances, wheelchairs with a height
of 49 or more inches may not be seated in this row. Likewise,
at certain performances, if wheelchair users purchase adjacent
seats for use, the combined wheelchair width may not exceed
three feet and ten inches. Patrons ordering seats in this
row, may be asked to certify that their wheelchair does not
exceed these requirements.
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The following seats are aisle seats available in the orchestra
area that have removable sides for easy transfer: AA51, AA52,
AA1, AA2, S101, S114, FF 1-3 & 2 & 4. Patrons should
request transferable seats when ordering through the box office
or TICKETMASTER
so that they may be accommodated. Please contact the Guest
Relations Table or your usher upon arrival for additional
assistance.
Parking is available in locations within a four-block radius
of the Fox. The closest lot locations are Ponce/Peachtree,
Georgian Terrace and Peachtree/3rd. The parking attendants
to these lots will direct vehicles displaying a current handicapped
license plate or permit to the reserved parking area. This
parking is subject to availability. Accessible street corner
curbs are located at all corners leading to the main entrance
of the Fox Theatre.
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MARTA
Train: Exit at the North Avenue Station. The Fox Theatre is
conveniently located one block east of the North Avenue MARTA
Rapid Rail Station.
MARTA Bus drops off on the corner of Ponce/Peachtree. All
street corners leading from these two locations have accessible
curbs to reach the Fox Theatre entrance.
The entrance to the Fox Theatre and the Box Office is accessible
from Peachtree Street through our arcade. An accessible box
office is available at the main ticket counter. Tickets may
be purchased in person at the box office, by calling the Patron
Services Director, or at any TICKETMASTER
outlet. Patrons with special needs may purchase tickets with
cash or with credit card to the same extent that tickets of
the same type and location are available on a cash or credit
card basis to other patrons.
The box office is open for advance ticket sales Monday-Friday
at 10 a.m. -6 p.m., Saturday at 10 a.m. to 3 p.m. and is closed
on Sunday. If there are performances scheduled on Sunday,
the box office opens at 12 noon to 6 p.m. for advance ticket
sales. Tickets for that night's performance are sold until
30 minutes after curtain. When ordering tickets by phone,
please call our Patron Services Director @ (404) 881-2118
or TICKETMASTER
at (404) 817-8700 and specify wheelchair, sight or hearing
requirements.
Wheelchair patrons are entitled to purchase 1 companion seat
at the same price as the wheelchair location. Any additional
seats, which a wheelchair patron wishes to purchase, must
be purchased at the same price attributable to seats in the
immediate vicinity.
Tickets for seating at locations in Row V seats 101 and 114,
AA51, AA52, AA1, AA2, S101, S114, OO1, OO2 and in the pit
are sold at the full price attributable to seats in the immediate
vicinity. The purchaser of these seats may also purchase up
to three additional seats at full price so four people may
sit together.
Tickets for seats in the orchestra center are sold on the
following basis-
When tickets for all of the seats on the orchestra level are
the same price, each of the wheelchair locations and companion
seats in this area will be priced at the next lowest ticket
price for the performance. When tickets for the seats on the
orchestra level are priced at two different price levels,
the wheelchair locations and companion seats in this area
will be priced at the lower of the two price levels. The wheelchair
locations in this area will be reserved exclusively for wheelchair
patrons and their companions until all other seats at the
same price are sold for the performance.
Tickets for seating at orchestra right or left in the designated
areas of rows S, U, W and Y are sold at the lowest price for
the event in question. For example, if the show is a Broadway
show and the regular ticket prices are $15.00, $20,00, and
$25.00, the accessible tickets are to be sold for $15.00.
The individual who purchases seats in these locations may
also purchase one additional seat at the reduced price and
up to two more adjacent seats at full price.
The price of all other seating varies according to the performance.
Please call the liaison to the disabled community listed above
or the Box Office for pricing information relating to a specific
performance.
The Fox Theatre has designated 4 seats near the front of
the theatre designated for the visually impaired and hearing-impaired
patrons who are lip readers. Tickets are available upon request
and are subject to availability.
Rows K and J - Seats 52 and 54
Tickets in these areas are sold at the full price attributable
to seats in the immediate vicinity.
Assisted Listening Devices (Phonic Ear)
The Fox offers an audio clarification device for patrons
with hearing disabilities. This service is free of charge
and is available at performances by reservations. Hearing
devices are on first-come, first-served basis. The Fox requires
a form of identification (driver's license/credit card) to
be held until the phonic ear is returned.
If you have any questions about any
of these services, please call the Patron Services Director
at (404) 881-2118 or email Ken
Shook
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Sign-Interpreted performances are available on Saturday Matinees
for shows that run one full week (Excluding Ballet performances.)
For other spoken word engagements, please call the Patron
Services Director to inquire about signed performances. Please
specify that you want to purchase interpretation seats when
ordering your tickets through the Fox box office or TICKETMASTER.
Tickets are available upon request and are subject to availability.
House Left: Rows G and H- seats 1, 3,5, &7
The Fox Patron Services Director must be called two weeks
in advance to guarantee this service.
If you have any questions about any
of these services, please call the Patron Services Director
at (404) 881-2118 or email Ken
Shook
This service is available for patrons who require a wheelchair
to go to and from their seats by contacting the Patron Services
Director or the House Manager.
The Spanish Room restrooms are accessible to wheelchair patrons
and have an accessible stall and sink. There also are restrooms
located in the administrative offices and on the ballroom
level. These restrooms are a private room with the sink in
the same room. All of the restrooms are equipped with automatic
doors. The locations of these restrooms are noted on the enclosed
map, which shows the location of each accessible restroom
or any of the house staff can direct any patron to these facilities.
The Elevator is located in the main lobby to the right, once you pass through the front doors.
It will take you to the First Dress and Second Dress levels. Once you reach those levels you
will need to either climb or descend a section of stairs.
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A TTY phone is available in the administrative offices that
can be accessed by contacting the House Manager.
There are two water fountains available, one in the Main
Auditorium in the back right of the house and one in the Spanish
Room. Cups are available at each location.
The Fox Theatre has two ballrooms available for rental for
private events, the Egyptian Ballroom and the Grand Salon.
These rooms are accessible through the left side of the main
arcade. Adjacent to the ballrooms is a unisex wheelchair accessible
restroom with an electronic door opener.
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The Fox Theatre provides a variety of accessible concession
areas that are separately listed in the enclosed map. A description
of each of these areas is located below:
The Wine Bar is located in the center of the main lobby.
This bar serves a variety of both red and white wines, bottled
sodas and water. Single malt scotches, and hand selected cordials
are also offered at this station.
Mezzanine North Bar can be accessed by the passenger elevator
on the main level. The staffed elevator is located in the
alcove between the Theatre and the Spanish Room. This bar
is a full service bar and includes the following menu selections:
cocktails, imported and domestic draft beer, wine, soft drinks,
bottled water, popcorn, chips, pretzels, nuts(Almonds, Cashews
& Pecans), candy, and hotdogs.
Products available at these bars are subject to change.
To obtain ticketing information for Patrons
with Special Needs:
Please call Ken Shook at (404) 881-2118 or fill in the
form below.
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Patrons
with Special Needs
