The Fox Theatre is dedicated to providing persons with disabilities a comfortable and enjoyable theatre experience. In fact, we have established several programs which are described herein to help people with disabilities enjoy all the events presented in The Fox Theatre.

Liaison to the Disabled Community

In addition to training all staff members concerning the needs of disabled patrons and amenities of the Fox relating thereto, the Fox has designated one full-time staff member to act as special liaison to the disabled community. This liaison is available to provide information and answer questions for disabled patrons and their families on such topics as the location and price of wheelchair-accessible and special audience seats and the existence of other programs for the disabled. The liaison likewise is available to assist those patrons who experience difficulty in purchasing tickets reserved for disabled patrons, for whatever reason.

The current designated liaison is Ken Shook, Patron Services Director.
He may be reached at (404) 881-2118. Mr. Shook's office is equipped with a TDD phone to assist hearing impaired patrons, (404) 881-2082.

Ambassador Program

The Fox also has in place an Ambassador Program that is intended to provide assistance to our patrons with disabilities, their families and friends at performances.

Ambassadors are located in the Spanish Room at the Guest Relations Table during performances. These ambassadors can assist you with any information and special services that are discussed in this brochure.

If you have any questions about any of these services, please call the
Ambassador Program at (404) 881-2118.


Parking

The Fox Theatre does not own or operate parking facilities; however, a number of pay parking lots surround The Fox Theatre. The cost of parking is usually $4 to $10.

Please be aware that some of the parking lots do not provide an attendant at all times.

You may wish to avoid parking in these lots as cars are subject to vandalism and damage when lots are unattended. Accessible street corner curbs are located at all corners leading to the main entrance of the Fox Theatre.


Public Transportation

MARTA Train: From Five Points, take the Northbound Train to the North Avenue Station. The Fox Theatre is conveniently located one block east of the North Avenue MARTA Rapid Rail Station.

MARTA Buses drop off on the corner of Ponce/Peachtree. All street corners leading from these two locations have accessible curbs to reach the Fox Theatre entrance.


Box Office/Ticket Purchasing

The entrance to the Fox Theatre and the Box Office is accessible from Peachtree Street through our arcade. An accessible box office is available at the main ticket counter. Tickets may be purchased in person at the box office, by phone, or at any TICKETMASTER outlet. Disabled persons may purchase tickets with cash or with credit card to the same extent that tickets of the same type and location are available on a cash or credit card basis to non-disabled patrons.

The box office is open for advance ticket sales Monday-Friday at 10 a.m. -6 p.m., Saturday at 10 a.m. to 3 p.m. and is closed on Sunday. If there are performances scheduled on Sunday, the box office opens at 12 noon to 6 p.m. for advance ticket sales. Tickets for that night's performance are sold until 30 minutes after curtain.

When ordering tickets by phone, please call TICKETMASTER at (404) 817-8700 OR (404) 249-6400 and specify wheelchair, sight or hearing requirements.


Ticket Pricing

Wheelchair patrons are entitled to purchase 1 companion seat at the same price as the wheelchair location. Any additional seats, which a wheelchair patron wishes to purchase, must be purchased at the same price attributable to seats in the immediate vicinity.

Tickets for seating at locations in Row V seats 101 and 114, AA51, AA52, AA1, AA2, S101, S114, FF1, FF2 and in the pit are sold at the full price attributable to seats in the immediate vicinity. The purchaser of these seats may also purchase up to three additional seats at full price so four people may sit together.


Tickets for seats in the orchestra center are sold on the following basis:

When tickets for all of the seats on the orchestra level are the same price, each of the wheelchair locations and companion seats in this area will be priced at the next lowest ticket price for the performance. When tickets for the seats on the orchestra level are priced at two different price levels, the wheelchair locations and companion seats in this area will be priced at the lower of the two price levels. The wheelchair locations in this area will be reserved exclusively for wheelchair patrons and their companions until all other seats at the same price are sold for the performance.

Tickets for seating at orchestra right or left in the designated areas of rows S, U, W and Y are sold at the lowest price for the event in question. For example, if the show is a Broadway show and the regular ticket prices are $15.00, $20,00, and $25.00, thee accessible tickets are to be sold for $15.00. The individual who purchases seats in these locations may also purchase one additional seat at the reduced price and up to two more adjacent seats at full price.

The price of all other seating varies according to the performance. Please call the liaison to the disabled community listed above or the Box Office for pricing information relating to a specific performance.

Wheelchair Seating

Tickets available upon request and are subject to availability. The Fox Theatre has a variety of 32 accessible seats available for wheelchair patrons and their companions. These seat locations are listed below and are marked on the enclosed map. Patrons should identify the need for wheelchair seating when speaking with TICKETMASTER or the Box Office.

Orchestra Center Row:

OO - Seats 101 - 114

Row V* seats 101 and 114 - Availability subject to production requirements.

Pit Left: **restrictions apply

Row BBB - seats 37, 38, 39, and 40 (Available only when the pit is used in use)

Pit Right: **restrictions apply

Row BBB - Seats 16, 15, 14 and 13 (Available only when the pit is in use)

Orchestra Left:

Row A - seat 13 (Available only when pit is not in use)

Row A - seat 1

Rows S, U, W, and Y - Seats 21, 23, 25, and 27

(Seat *27 is designated for the wheelchair patron)

Orchestra Right:

Row A - seat 14 (Available only when the pit is not in use)

Row A - seat 2

Rows S, U, W, and Y - Seats 22, 24, 26, and 28

(Seat *28 is designated for the wheelchair patron)

* Restrictions apply. At certain performances, wheelchairs with a height of 49 or more inches may not be seated in this row. Likewise, at certain performances, if wheelchair users purchase adjacent seats for use, the combined wheelchair width may not exceed three feet and ten inches. Patrons ordering seats in this row may be asked to certify that their wheelchair does not exceed these requirements.


Transferable Seats

The following seats are aisle seats available in the orchestra area that have removable sides for easy transfer: AA51, AA52, AA1, AA2, S101, S114, OO1 and OO2.


Patrons should request transferable seats when ordering through the box office or TICKETMASTER so that they may be accommodated. Please contact the Ambassador Table or your usher upon arrival for additional assistance.


Sight and Hearing Impaired Seating

The Fox Theatre has designated 4 seats near the front of the theatre for the visually impaired and hearing-impaired patrons who are lip readers. Tickets are available upon request and are subject to availability. These seat locations are listed below and are marked on the enclosed map.

Rows K and J - Seats 52 and 54

Tickets in these areas are sold at the full price attributable to seats in the immediate vicinity.


Assisted Listening Devices (Phonic Ear)

The Fox offers an audio clarification device for patrons with hearing disabilities. This service is free of charge and is available at performances by reservations. Please reserve your set in advance by calling (404) 881-2118. Hearing devices are on first-come, first-served basis. The Fox Ambassadors will require a form of identification (driver's license/credit card) to be held until the phonic ear is returned.


Signed Performances


Sign-Interpreted performances are available for Broadway full week engagements on available dates. For other spoken word engagements, please call the liaison to the disabled to inquire about signed performances. Please specify that you want to purchase interpretation seats when ordering your tickets through the Fox box office or TICKETMASTER. Tickets are available upon request and are subject to availability.

House Left:

Row G- seats 1, 3,5, &7

Row H- seats 1,3,5, & 7

Wheelchair Loans

This service is available for patrons who require a wheelchair to go to and from their seats by contacting the Patron Services Director or the House Manager.


Restrooms

The Spanish Room restrooms are accessible to wheelchair patrons and have an accessible stall and sink. There also are unisex restrooms located in the administrative offices and on the ballroom level. These restrooms are a private room with the sink in the same room. All of the restrooms are equipped with automatic doors. The locations of these restrooms are noted on the enclosed map, which shows the location of each accessible restroom or any of the house staff can direct any patron to these facilities.


Telephones

A TDD phone is available in the administrative offices that can be accessed by contacting the House Manager. A wheelchair accessible payphone is available in the Spanish Room. This payphone has a volume control and an outlet for a portable TDD phone. Please see the enclosed map for all locations.


Water Fountains

There is a water fountain available in the Spanish Room. Cups are available at the location.


Private Event Facilities

The Fox Theatre has two ballrooms available for rental for private events, the Egyptian Ballroom and the Grand Salon and Terrace. These rooms are accessible through the left side of the main arcade. Adjacent to the ballrooms is a unisex wheelchair accessible restroom with an electronic door opener.

Concessions

The Fox Theatre provides a variety of accessible concession areas that are separately listed in the enclosed map. A description of each of these areas is located below:

The Wine Bar is located in the center of the main lobby. This bar serves a variety of both red and white wines, bottled sodas and water. Single malt scotches, imported vodkas and hand selected cordials are also offered at this station.

Churchill Grounds Coffee Cart is located in the main lobby. A table at the left side of the cart is a designated accessible service area. This cart offers cappuccino, espresso, latte, mochachino, regular coffee, and cafe' au lait. The cart also serves hot tea, hot chocolate, cookies and muffins. The cart service provides prepay to pick up at intermission.

Mezzanine North Bar can be accessed by the passenger elevator on the main level. The staffed elevator is located in the alcove between the Theatre and the Spanish Room. This bar is a full service bar and includes the following menu selections: cocktails, imported and domestic draft beer, wine, soft drinks, bottled water, popcorn, chips, pretzels, peanuts, candy, hotdogs and slush drinks. Products available at these bars are subject to change.




To obtain ticketing information for Patrons with Special Needs:
Please call Ken Shook at (404) 881-2118.


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