Guest Services and Accessibility
The Fox Theatre is dedicated to providing a comfortable and enjoyable theatre experience for all individuals in need of special accommodation.
Tickets are available upon request and are subject to availability. The Fox Theatre has a variety of accessible seating options available for patrons with accessible needs and their companions. Patrons should identify the need for wheelchair accessible seating when purchasing tickets by phone with the Fox Theatre Ticket Office, 404-881-2016.
This service is available as a temporary transportation option to get our guests from the curb to their seats and to other amenities. Please have a member of our staff assist you if you need assistance from the curb, or check in with the ‘Concierge desk’ deep inside the arcade. This service is provided on a first come first serve basis.
We have a limited number of aisle seats available on the orchestra level that have removable sides for easy transfer for guests with limited mobility. Patrons should request limited mobility seats when purchasing through the Fox Theatre Ticket Office so that they may be properly accommodated.
The closest accessible parking options to the Fox Theatre are at the Yellow Lot on Peachtree Street, the Georgian Terrace deck, and the Orange Lot at Peachtree Street and 3rd Street. The parking attendants at these lots will direct vehicles displaying an accessible license plate or tag to the reserved parking area. Parking is subject to availability. Accessible street corner curbs are located at all corners leading to the main entrance of the Fox Theatre. To purchase accessible parking in advance, please contact the Fox Theatre Ticket Office at 404-881-2016.
Public Transportation Accessibility
MARTA Train: Exit at the North Avenue Station. The Fox Theatre is conveniently located one block east of the North Avenue MARTA Rapid Rail Station. MARTA Bus drops off on the corner of Ponce/Peachtree. All street corners leading from these two locations have accessible curbs to reach the Fox Theatre entrance.
Ticket Office/Ticket Purchasing
The entrance to the Fox Theatre and the Fox Theatre Ticket Office is accessible from Peachtree Street through our Arcade. An accessible Ticket Office is available at the main ticket counter. Tickets may be purchased in person at the Ticket Office, by phone at 404-881-2016 or online at foxtheatre.org. Patrons with special needs may purchase tickets with cash or with credit card to the same extent that tickets of the same type and location are available on a cash or credit card basis to other patrons.
Wheelchair accessible tickets may be purchased with up to three companion tickets at the same price. Any tickets purchased in excess of the one wheelchair ticket and three companion tickets are priced at the same rate as the non-accessible seats in the immediate vicinity. The price of all seating varies according to the performance.
Sight and Hearing Impaired Seating
The Fox Theatre has designated seats near the front of the theatre for guests with visual or hearing impairments. Patrons should request sight and hearing impaired locations when purchasing through the Fox Theatre Ticket Office at 404-881-2016. Tickets are available upon request and are subject to availability.
Assisted Listening Devices (Phonic Ear)
The Fox Theatre offers an audio clarification device for patrons with hearing impairments. This service is free of charge and is available at all performances. Assisted Listening Devices are distributed on a first-come, first-serve basis. The Fox Theatre will require a form of identification (driver's license or other) to issue the hearing device, which will be held until the equipment is returned at the end of use.
Sign Language Interpreted Performances
Sign Language Interpreting Services are available on the first Sunday Matinee for shows that run one full week or more. To request Sign Language Interpreting Services for a different performance or event, please contact the Fox Theatre Ticket Office to inquire about ticket availability and services. Sign Language Interpreting Services must be requested two weeks in advance of the performance in order to guarantee this service. Tickets are available upon request and are subject to availability.
Closed Captioning is available via GalaPro without advance request required for each performance of the following titles in the 2019 season: The Band's Visit, Hello Dolly, Hamilton, Miss Saigon, and Anastasia. All other shows are available upon request. To request that closed captioning services be made available for an event not listed here, please contact the Ticket Office (404-881-2300) when securing tickets, or the Guest Experience Manager (404-881-2120). All requests for events not listed here should be submitted no later than 2 weeks out from the event date.
Galapro opens the curtains to a universal cultural experience by delivering automated subtitles, closed captioning, dubbing, audio descriptions, and amplification to the user's own mobile device. All content is provided in real time, using voice recognition technology, developed specifically for theater and live performances.
How does it work? Simply download the app and choose from our participating theaters. You can search by city or current location. Once you choose your preferred theater you will be able to see the show offered. Subtitles & Closed Captioning users can customize their screen by choosing brightness and font size. Subtitles or closed captioning will appear as soon as the show starts and does not interfere with neighboring seated guest's experience.
Guests who either do not have a smartphone, or choose not to use their personal, mobile device are able to check out venue provided tablets at the Assisted Listening device stand in the Spanish Room.
Accessible Restrooms are located in the Administrative Offices off of the Main Lobby. These restrooms are each a private room with the sink in the same room. All of the restrooms are equipped with automatic doors. Any of the Fox Theatre staff can direct any patrons to these facilities.
The main lobby elevator is located just to the right, once you pass through our front doors. It will take you to the First Dress and Second Dress levels. Once you reach those levels you will need to either climb or descend a section of stairs in order to reach your seat in the balcony. There are no accessible seats located in the balcony. All accessible seating is located exclusively on the Orchestra level.
A TTY phone is available in our administrative offices and can be accessed by contacting the Guest Exprience Manager.
The Fox Theatre provides a variety of accessible concession areas:
The Wine Bar is located in the center of the main lobby. This bar serves a variety of both red and white wines, bottled sodas, and water. Single malt scotches and hand selected cordials are also offered at this station.
The Mezzanine North Bar can be accessed by taking the passenger elevator from the main lobby level to the second floor. This elevator is located just to the right side after you enter the lobby through the main doors (look for the large “elevator” sign above the alcove in which it is located). The Mezzanine North bar is full service and includes the following menu selections: cocktails, imported and domestic draft beer, wine, soft drinks, bottled water, popcorn, chips, pretzels, nuts (almonds, cashews, and pecans), candy, and hot dogs. Products available at these bars are subject to change.