Theatre FAQs

Below you will find frequently asked questions including Ticket Office Hours, ticket phone line, and more. 

In-Person Ticket Office Window Support

  • Friday 10 AM - 5 PM 
  • Saturday 10 AM - 3 PM

Ticket Office will open three (3) hours before doors on show days. 

Ticket Office Call Center

  • Monday through Friday - 10 AM - 6 PM
  • Saturday - 10 AM - 3 PM

To contact a call center representative please email or dial 855-285-8499.


What is the Fox Theatre’s ticket policy?

The Fox Theatre's Ticket policy is that everybody needs a ticket, including infants and toddlers, to enter the Fox Theatre.

What is the dress code for the Fox?

There is no specific dress code for the Fox. However, some events such as opening nights will draw a dressier crowd. Many of our guests enjoy dressing up to go to the theatre, but you will see people wearing everything from casual for a concert or movie to Sunday best or formal wear for theatrical performance

Where do I find information about directions, parking or public transportation?

The Fox Theatre does not own or operate parking facilities; however, many parking lots surround the Fox Theatre. For specific information see our Directions & Parking and MARTA page.

Can I use Gift Cards for anything at the Fox?

Fox Theatre Gift Cards may be redeemed at the Fox Theatre Ticket Office and Concession terminals.

Can I tour the Fox Theatre?

We welcome you to enjoy one of our Fox Theatre Tours. They are 60-minute guided programs that will showcase the must-see details of the Fox and its remarkable history. Learn more about Fox Theatre Tours.

Does the Fox Theatre offer Group Tickets?

We welcome groups of many sizes. Call (404) 881-2000 or e-mail for information or to order Discount Group Tickets. For specific information/schedules, see the Group Sales webpage.

Who do I contact if I am interested in planning an event at the Fox?

Please contact Fox’s Sales and Marketing Department to plan your special event.

Steve Moore
Director of Special Events
(404) 881-2062 (o)

For more information on hosting an event in the Fox Theatre’s Ballrooms, visit the Rentals Section.

How do I find out what shows are playing at the Fox?

A listing of current shows and events can be found on our events page online.

Does the Fox have seats for children?

We offer booster seats free of charge on a first-come, first-serve basis. Please ask an usher for assistance.

Can I reserve tickets over the phone?

If you would like to purchase tickets by phone, please contact the Fox Theatre at (855) 285-8499 or you can purchase tickets online. Tickets may also be purchased in person at the Fox Theatre Ticket Office located at the address below:

Fox Theatre
660 Peachtree Street, NE
Atlanta, GA 30308

How do I get season tickets?

For more information, please call the company directly.

Does the Fox Theatre allow weapons on its property?

Theatre does not allow weapons on its property.

O.C.G.A. 16-11-127, subsection (c). As a privately owned business, Fox Theatre, Inc. has the right to forbid possession of a weapon on its property. Any person carrying a weapon, who refuses to leave the property after being asked to do so by an employee of the Fox Theatre, is subject to a criminal offense known as “criminal trespass”.

How do I contact the Lost and Found department?

If I leave the building during a show, can I return?

No. Once inside the building there is no exit or re-entry.