Updated May 4, 2021 at 10:00AM EST

COVID-19 Updates

The well-being of our patrons, performers, and team members is our top priority. The Fox Theatre is closely monitoring and following all directions from the Centers for Disease Control and the Georgia Department of Public Health on COVID-19.

During this intermission, we have dedicated our time to improving and redefining the Fox experience with the health and safety of our fans, artists, and staff at the forefront of our updated policies. While public events in the theatre have not returned yet, we are hosting reduced capacity Private Events in our ballrooms and Marquee Club presented by Lexus. For information on booking a private event please visit our Private Events webpage.

Mask requirements for shows that are currently on sale will be defined below and also within their individual MORE INFO pages. These requirements will continue to be determined on a show-by-show basis as guidelines continue to evolve.

Current Health and Safety Protocols

Global Biorisk Advisory Council Accreditation

The Fox Theatre is now the only Performing Arts venue in the state of Georgia to achieve the Global Biorisk Advisory Council's STAR accreditation for implementing the most stringent protocols for cleaning, disinfection, and infectious disease prevention. Clients and guests can expect enhanced cleaning by GBAC trained Fox housekeeping staff and additional hand sanitizer stations throughout the theatre.

Ultraviolet Germicidal Irradiation System and Increased Air Filtration

The installation of a building-wide Ultraviolet Germicidal Irradiation system will be complete by July 1, 2021. This effective technology inactivates up to 99% of viruses on every air cycle in our HVAC system. Additionally, the Fox has taken steps to increase air filtration and outside air ventilation rate by upgrading all the filters.

Temperature Screenings and Mask Requirements

Currently, we are requiring temperature screenings and face masks for all staff and working vendors. Mask requirements for guests will be determined on a show-by-show basis as guidelines continue to develop. 

*Currently, all Fifth Third Bank Broadway In Atlanta shows require masks to be worn by everyone at all times in the venue.

Increased Hand Sanitzer Stations

Multiple hand sanitizer stations are in accessible locations throughout the building. 

Mobile Ticketing and Self-Scanning Entry

The Fox has replaced hard tickets and print-at-home ticket options with mobile ticket delivery for a contactless, ticketing experience. Guests will load tickets to their mobile wallet and self-scan to enter using our new contactless pedestals.

Contactless Payment and Mobile Pick-Up

Guest-facing credit card terminals & contactless payment options are available at all points of sale. Mobile-pickup at select bars is available now through the Fox Theatre App.

*ALL protocols and safety measures are subject to change in response to the developing state and public health standards and best practices.

The Fox Theatre Ticket Office is temporarily closed.*

The Fox Theatre call center 855-285-8499 phone hours are now 10am - 6pm.*

*Operational hours are subject to change based on the COVID-19 situation.

Affected Show Dates

Thank you for your patience during this unprecedented time while we work to reschedule affected shows and communicate with ticket buyers on all available options. This page will be updated, regularly as we have new announcements. 


FOR SHOWS THAT HAVE BEEN RESCHEDULED: We encourage you to hold on to your tickets, they will be valid for the rescheduled dates! All ticket buyers will receive an email notification with instructions on how to manage current tickets or begin the refund process. For those wishing to keep their tickets, there is no action for you to take! Your current seats will be automatically moved to the new engagement date. Please log in to your Account Manager to view your corresponding performance date and time. For help logging into your Account or setting up an Account, please email [email protected] or call us at 855-285-8499. 


FOR SHOWS THAT HAVE BEEN CANCELED: You will receive an email notification from us with information on your automatic refund timeline. 


FOR SHOWS THAT HAVE BEEN POSTPONED: Plans to reschedule postponed shows are currently underway. Any further show changes will be dependent on developing guidelines from the Center for Disease Control, State of Georgia, and the City of Atlanta. Please check our site often and follow us on social for the most up-to-date information.

Current list of affected show dates with rescheduled dates announced:

For more information regarding the upcoming Broadway in Atlanta season, please visit the link below.