Updated November 30, 2021 at 10:00AM EST

COVID-19 Updates

The well-being of our patrons, performers, and team members is our top priority. Fox Theatre management and all staff are closely monitoring and following guidelines from the Centers for Disease Control and the Georgia Department of Public Health on COVID-19.

During our extended closure, we dedicated our time to improving and redefining the Fox experience with the health and safety of our fans, artists, and staff at the forefront of our updated policies. Below is a list of new Health and Safety facility investments and contactless features to expect when you return.

The specific health and safety protocols for each engagement are subject to change for each event and will be communicated to ticket holders in advance of their performance. Please check this site regularly for the most up-to-date arrival protocols for all events.  

Thank you for your cooperation and participation in keeping your fellow guests, touring artists, and Fox Theatre staff safe!

Fox Theatre Health and Safety Video

NOTE: While not reflected in this video, ALL STAFF AND GUESTS are now required to wear a mask throughout the duration of their visit to the Fox, unless actively drinking or eating. We thank you for your participation in keeping our artists, crew members, staff, and guests safe. 

Current Health and Safety Protocols and Facility Upgrades

Global Biorisk Advisory Council Accreditation

The Fox Theatre is now the only Performing Arts venue in the state of Georgia to achieve the Global Biorisk Advisory Council's STAR accreditation for implementing the most stringent protocols for cleaning, disinfection, and infectious disease prevention. Clients and guests can expect enhanced cleaning by GBAC trained Fox housekeeping staff and additional hand sanitizer stations throughout the theatre.

Ultraviolet Germicidal Irradiation System and Increased Air Filtration

The Fox Theatre has installed a building-wide Ultraviolet Germicidal Irradiation system. This effective technology inactivates up to 99% of viruses on every air cycle in our HVAC system. The Fox has taken steps to increase air filtration and outside air ventilation rate by upgrading all the filters.

Temperature Screenings and Mask Requirements

Currently, we are requiring temperature screenings and face masks for all staff and working vendors.

As of July 29th, face masks are required for all guests and staff. Please plan accordingly and visit this page often for any developing changes. Know Before You Go emails will be sent to all ticket buyers before each show highlighting all arrival protocols.  

 

Increased Hand Sanitzer Stations

Multiple hand sanitizer stations are in accessible locations throughout the building. 

Mobile Ticketing and Self-Scanning Entry

The Fox has replaced hard tickets and print-at-home ticket options with mobile ticket delivery for a contactless, ticketing experience. Guests will load tickets to their mobile wallet and self-scan to enter using our new contactless pedestals.

Cashless Venue and Contactless Payment

The Fox Theatre is now a 100% CASHLESS venue to help mitigate hand-to-hand contact. Please be prepared to pay by card ONLY. All major credit cards will be accepted with tap-to-touch payment. Guests with cash will have the opportunity to exchange cash for a pre-paid card for use at all concessions points of sale.

Guest-facing credit card terminals & contactless payment options are available at all points of sale. Mobile-pickup at select bars is available now through the Fox Theatre App.

*ALL protocols and safety measures are subject to change in response to the developing state and public health standards and best practices.

The Fox Theatre Ticket Office hours are Friday 10am - 5pm and Saturday 10am - 3pm. 

*Ticket Office will open approximately 3 hours before doors on show days. 

The Fox Theatre call center 855-285-8499 phone hours are now 10am - 6pm.*

 

Affected Show Dates

Thank you for your patience during this unprecedented time while we work to reschedule affected shows and communicate with ticket buyers on all available options. This page will be updated, regularly as we have new announcements. 

FOR SHOWS THAT HAVE BEEN RESCHEDULED:

FOR SHOWS THAT HAVE BEEN RESCHEDULED: We encourage you to hold on to your tickets, they will be valid for the rescheduled dates! All ticket buyers will receive an email notification with instructions on how to manage current tickets or begin the refund process. For those wishing to keep their tickets, there is no action for you to take! Your current seats will be automatically moved to the new engagement date. Please log in to your Account Manager to view your corresponding performance date and time. For help logging into your Account or setting up an Account, please email boxoffice@foxtheatre.org or call us at 855-285-8499. 

FOR SHOWS THAT HAVE BEEN CANCELED:

FOR SHOWS THAT HAVE BEEN CANCELED: You will receive an email notification from us with information on your automatic refund timeline. 

FOR SHOWS THAT HAVE BEEN POSTPONED:

FOR SHOWS THAT HAVE BEEN POSTPONED: Plans to reschedule postponed shows are currently underway. Any further show changes will be dependent on developing guidelines from the Center for Disease Control, State of Georgia, and the City of Atlanta. Please check our site often and follow us on social for the most up-to-date information.

Current list of affected show dates with rescheduled dates announced:

  • Recent Schedule Adjustments:

    • Masks are required for all guests and staff unless actively drinking or eating while in their seats. At this time, vaccinations are not required in order to attend a production. As this is an ever-evolving situation, the specific health and safety protocols for each engagement will be communicated to ticket holders within 2 weeks of their performance. 

    •  Masks required for all guests while in the theatre.

  • Dr.Seuss' How The Grinch Stole Christmas! The Musical RESCHEDULED for December 7-12, 2021.
    • Masks required for all guests while in the theatre.
  • Tootsie RESCHEDULED for January 25-30, 2022
    • Masks required for all guests while in the theatre.
  • Iliza Shlesinger - Back In Action Tour RESCHEDULED for March 5, 2022
  • Ain't Too Proud RESCHEDULED for March 8-13, 2022
    • Masks required for all guests while in the theatre.
  • Jesus Christ Superstar RESCHEDULED for April 19-24, 2022
    • Masks required for all guests while in the theatre.
  • An Evening With Eckhart Tolle RESCHEDULED for May 12, 2022
  • Beautiful: The Carole King Musical RESCHEDULED for May 20-22, 2022
    • Masks required for all guests while in the theatre.
  • Disney's Frozen RESCHEDULED for June 2 -12, 2022
    • Masks required for all guests while in the theatre.
  • Blue Man Group RESCHEDULED for July 8-10, 2022
    • Masks required for all guests while in the theatre.
  • Tedeschi Trucks Band RESCHEDULED for July 15-16, 2022
  • Mean Girls RESCHEDULED for July 19-24, 2022
    • Masks required for all guests while in the theatre.

For more information regarding the upcoming Broadway in Atlanta season, please visit the link below. 

BROADWAY IN ATLANTA